Διαδικτυακές υπηρεσίες, εξυπηρέτηση πελατών, περιεχόμενο, κοινωνικά δίκτυα, διοίκηση ανθρωπίνου δυναμικού, μάρκετινγκ, administrative virtual services, customer service, content, social media, human resource, marketing

Administrative Support

Calendar / schedule management
Create, send and monitor quotations
Data entry
Generate reports
Compiling letters, emails, etc.
Create / manage spreadsheets
Generate presentations
Back office
Payments

Email Management

Highlight emails that need a response
Answers to frequently asked questions
Unsubscribe from spam emails
Archiving emails
Send emails to specific groups
Compilation of answers
Delete spam emails

Customer Service

Customer information and question handling
Management and processing of orders and shipments
Management and processing of returns
Creation, updating and management of CRM tools

Content Production

Creating photos
Creating videos
Creating graphics
Formatting posts to publish
Post calendar management
Text editing
Discover content through visitor posts
Content research

Social Media

Content creation (photo, video, text)
Creation of new pages, accounts, groups, etc.
Boost posts
Create discussions (e.g. create polls)
Active communication (responding to reports, comments and messages)
Create banners, headers and backgrounds
Development of followers
Create competitions
Search for popular hashtags
Create and run ad campaigns
Manage online groups

Financial services

Issue and send invoices
Creating invoice templates
Payment management

Business Operations Management

Business consulting
Strategic categorization
Business plan
Communication plan
Establish and maintain corporate culture

Human Resources Management

Conduct job analysis and description
Planning of workforce needs
Recruitment and selection of employee candidates
Provide employee training and development
Evaluation of their performance according to company standards
Payroll management
Establish and maintain effective working relationships and communication

Integrated Marketing Services

Development of corporate / product identity
Content development for print brochures and website
Creation of corporate / product productions such as TVC, documentaries, travelogues, social media videos
Marketing plan
Organizing exhibition participations worldwide
Organization of events, seminars, B2B meetings worldwide
Media planning and media buying / advertising plans for print, TV, radio

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